To better guide and assist visitors to our website in real time, we offer a live chat feature via one of the world's most frequently used messaging apps to make it more comfortable and convenient to ask for any questions.
It has never been easier and faster to get real, live support directly from our website to your mobile phone, tablet or PC via our WhatsApp Live Chat system. With just one press of a button, the WhatsApp app will open ready for you to send us messages whilst you’re visiting or shopping online.
You can interact with us by asking for information about our products, orders or any other related question, obtaining an immediate response and thus avoiding telephone waiting. In fact, via WhatsApp Live Chat waiting times are much less than a phone call, and you can carry out other tasks in the meantime.
The live chat feature is very easy to use:
during our chat operating hours, from Monday to Saturday from 9.00 to 21.00 (UTC +1), on all our product pages you can find a blue button with WhatsApp icon to the right side of the share buttons block.
Just click the button and choose the Live Chat you need from the pop-up menu.
On mobile devices, in a few moments the operator will reply and you will be able to interact with him. On PC/Mac, after scanning with your mobile device the displayed QR Code, for enabling WhatsApp Web on your computer, a few moments later the operator will reply and you will be able to interact with him. Alternatively, you can download WhatsApp for Mac, Windows PC or Phones from the official website here or follow the instructions of the wizard here.
The WhatsApp feature works on all devices, from PC and Mac to any Android and iOS device.