FREQUENTLY ASKED QUESTIONS

INTERNATIONAL SHIPPING

Do you ship to my country?

Please visit our "Delivery" page to see the list of countries we ship our products to. If your country is not listed, the chances are we are not able at the moment to ship there due to high postage, handling and insurance costs, as well as potential Product Liability issues arising from delivering to some places. If you have any problems or further questions, please contact customer service for assistance.


Asked by: Andrea
Date: 2021-05-04 22:06:06
Ciao, so che la console viene venduta solo in America, da dove mi arriverebbe quella in vendita sul vostro sito?

Direttamente dai nostri magazzini, ovviamente la console è d'importazione così come molti degli articoli presenti sul nostro sito.


What are my payment choices?

We accept PayPal payments and all major credit and debit cards, via PayPal gateways, such as MasterCard, Maestro, Visa, Visa Electron, American Express, Aura, Discover and more. Alternatively, we also accept international bank transfers.


When will my order be shipped and delivered?

Your order will be shipped upon payment confirmation and it will be delivered based on the information shown, at the time of the order, in the relevant field on the product page.


As soon as your order has been entrusted to the carrier, you will receive a shipping confirmation to the email address you have provided, with related tracking information, where you will also be updated of any status changes.


Are there any international taxes, duties or anything else that I have to pay?

There are no customs duties or anything else to be paid if you are coming from within the European Union, i.e. from one of the following countries:

Austria - Belgium - Bulgaria - Cyprus - Croatia - Denmark (except the Faroe Islands and Greenland) - Estonia - Finland (except the Åland Islands) - France (except the French overseas departments, Saint-Pierre and Miquelon and Maiotta) - Germany - Greece (except Mount Athos) - Ireland - Italy - Latvia - Lithuania - Luxembourg - Malta - Netherlands - Poland - Portugal - United Kingdom (except Channel Islands and Isle of Man) until the end of 2020 - Czech Republic - Romania - Slovakia - Slovenia - Spain (except the Canary Islands) - Sweden - Hungary

If, on the other hand, you are coming from a non-EU country, then you become liable to Customs and Excise Duty as well as Value Added Tax (VAT) payments.